Return Policy
1. General Provisions
At https://xepsu.com, we strive to ensure complete customer satisfaction. If for any reason you are not satisfied with your purchase, please review our return policy.
2. Return Conditions
- Returns are accepted within 14 days from the date of purchase.
- To be eligible for a return, the product must be unused and in its original condition.
- Returns of digital products (e.g., .pdf books or audiobooks) are only accepted in case of technical issues with the file or if the file does not match the description.
3. Return Procedure
- To initiate the return process, please contact our support team at [insert email address] with your order number and reason for the return.
- Upon receiving your request, we will provide instructions for the return.
4. Refunds
- Refunds will be processed using the same payment method used for the purchase within 7-10 business days after the return is processed.
- Please note that for digital product returns, refunds can only be issued upon confirmation of a technical issue.
5. Contact Information
If you have any questions or need further information, please contact us at [insert email address].